Terms and Conditions (GTC)

These General Terms and Conditions apply to all educational offerings and services of CareLend Bildungsgesellschaft mbH (hereinafter “CL‑Bildung”), in particular:

• Adaptation courses under the Nursing Professions Act
• Orientation and integration measures
• Theoretical and practical continuing and advanced training
• Occupation-specific qualifications in healthcare
• Medical and nursing supplementary qualifications
• Future educational offerings in the healthcare sector (e.g. OTA/ATA preparation, clinical qualifications)

A contract is concluded by:

• written registration
• online registration
• email confirmation
• acceptance of an offer
• approval by a funding body
• confirmation of participation by CL‑Bildung

CL‑Bildung offers:

• subject-specific theoretical instruction
• practical exercises and practical units
• learning progress analyses and reports
• document support in the recognition procedure
• use of learning platforms
• organisation of internship placements (if required)
• advice on the educational process
• new qualification measures in healthcare

Participants undertake to:

• attend regularly
• use learning materials
• submit required documents in full
• report absences without delay
• comply with the house rules
• treat instructors and fellow learners respectfully

Employers or institutions undertake to:

• register participants correctly
• provide required documents
• appoint a contact person
• support participants during practical placements
• bear all costs in accordance with the agreement by the due date

1. Withdrawal before course start

• Up to 14 days before start: free of charge
• From 13 days before start: 25% of the course fee

The prices stated in the offer or contract apply.

Invoices are payable within 14 days without deduction.

In case of late payment, participation may be suspended.

Funding (BAMF, Federal Employment Agency, etc.) is taken into account.

All prices are available online in the “Certifications” section.

Participants receive:

• certificate of participation (from 90% attendance)
• learning progress reports
• module certificates (where provided)

CL‑Bildung is liable only for:

• intent
• gross negligence

Data are processed in accordance with the GDPR.

The privacy policy forms part of the contract. Please see the privacy policy at cl-bildung.de

Complaints may be sent to:

info@cl-bildung.de

• receipt is confirmed within 2 business days
• response within 14 business days
• confidential handling in accordance with the Whistleblower Protection Act

All internal information of participants or employers is treated as strictly confidential – also after the end of the contract.

• amendments require written form
• German law applies
• place of jurisdiction is the registered office of Cl-Bildung.
• invalid clauses do not affect the contract

Consumers have the right to withdraw from a contract within 14 days without giving reasons.

The period begins on the day the contract is concluded.

To exercise the right of withdrawal, the declaration must be sent to:

CareLend Bildungsgesellschaft mbH

Feldstr. 4a

06667 Weißenfels

info@cl-bildung.de

The declaration may be sent by:

• email
• letter
• PDF
• hand-signed document

Early start of the educational measure

If participants expressly request that instruction begins before expiry of the withdrawal period, the following applies:

The right of withdrawal expires in full once the service has been fully provided.

In case of partial participation, the value of services already provided must be paid on a pro-rata basis.

This must be confirmed by active tick box (online or in writing).

Withdrawal is not possible if:

• the service has been fully provided
• the measure is tied to public funding (e.g. AVGS)

(If withdrawing, please complete and send.)

To:

CareLend Bildungsgesellschaft mbH

Feldstr. 4a

06667 Weißenfels

info@cl-bildung.de

I hereby withdraw from the contract I concluded for the following educational measure:

Course name: ____________________________________

Start date: __________________________________

Participant:

Name: _______________________________________

Address: _____________________________________

E-Mail: _______________________________________

Place, date: _________________________________

Signature (if by letter): ______________________